Privacy Policy

Last updated: September 27, 2026

1. Information We Collect

When you use MyVeridex, we collect:

Account information: Name, email address, and password when you create an account.
Trading data: Account balances, trade history, and performance metrics synced from your connected MT4 and MT5 accounts.
Usage data: Pages visited, features used, and interactions with the platform.
Where you came from: On your first visit your browser keeps, in its own local storage (not a cookie), the page you first opened, the domain of the site that linked you here and any utm campaign tags in that link. If you then create an account, this is saved once with your account so we can see which pages and campaigns lead to sign-ups. It is not shared or used for advertising.
Payment data: Processed securely by Stripe. We never store your credit card details.

2. How We Use Your Data

Display your trading analytics and performance metrics
Generate your public profile (only if you enable it)
Process payments and manage your subscription
Send important account notifications
Improve our platform and fix issues

3. Trading Data Security

We connect to your trading accounts using read-only access (investor passwords). We cannot place trades, modify your account, or withdraw funds. Your trading credentials are encrypted at rest and in transit.

4. Data Sharing

We do not sell your data. We share data only with:

Supabase: Database hosting (EU region)
Stripe: Payment processing
Vercel: Application hosting

Your public profile data is only visible if you explicitly enable it in Settings.

5. Data Retention

Your data is retained for as long as your account is active. You can request deletion of your account and all associated data by contacting support.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@myveridex.com.

7. Cookies

We use essential cookies for authentication. We do not use tracking cookies or third-party advertising cookies.

8. Contact

For privacy-related questions: support@myveridex.com

9. Company details

MyVeridex is a trading name of PENJORVAN - AI VENTURES, UNIPESSOAL LDA, a sociedade unipessoal por quotas registered in Portugal.

Registered office: Rua Marquesa de Alorna 26 B, 1700-303 Lisboa, Portugal.

Registered at the Conservatória do Registo Comercial, registration and tax number (NIPC) 519390423. VAT PT519390423.

Email: support@myveridex.com · Phone: +31 6 41554440

Complaints book: Livro de Reclamações (www.livroreclamacoes.pt).

Consumer disputes: CNIACC (www.cniacc.pt) or Centro de Arbitragem de Conflitos de Consumo de Lisboa (www.centroarbitragemlisboa.pt). More information: www.consumidor.gov.pt.